Case Description
These two cases concern content decisions made by Meta, on Facebook and Instagram, which the Oversight Board intends to address together.
In the first case, a Facebook user in the United States posted a video of a woman confronting a transgender woman for using the women’s bathroom. The post refers to the person being confronted as a man and asks why it is permitted for them to use a women’s bathroom.
In the second case, an Instagram account posted a video of a transgender girl winning a female sports competition in the United States, with some spectators vocally disapproving of the result. The post refers to the athlete as a boy, questioning whether they are female.
Both posts were shared in 2024 and received thousands of views and reactions. They were reported for Hate Speech and Bullying and Harassment multiple times, but Meta left both posts up on Facebook and Instagram, respectively. After appealing to Meta against the company’s decisions, two of the users who reported the content then appealed to the Oversight Board.
Following the Board’s selection of these cases, Meta considered both posts under its Hate Speech and Bullying and Harassment policies and concluded that neither violated its Community Standards. Both posts remained up. Meta’s Hate Speech Community Standard prohibits direct attacks targeting a person or group of people on the basis of protected characteristics, including sex, gender identity and sexual orientation, with “exclusion or segregation in the form of calls for action, statements of intent, aspirational or conditional statements, or statements advocating or supporting [exclusion].” The Hate Speech policy does not include misgendering as a form of prohibited “attack.” Misgendering means referring to a person using a word, especially a pronoun or the way in which they are addressed, that does not reflect their gender identity. Meta informed the Board that neither post violated its Hate Speech policy, adding that even if the post in the first case could constitute a call for exclusion, it would still be kept up under the newsworthiness allowance, given “transgender people’s access to bathrooms that correspond to their gender identity is the subject of considerable political debate in the United States.”
Meta’s Bullying and Harassment Community Standard prohibits “cognizable attacks and calls for exclusion” targeted at a private minor, private adult (if reported by the targeted person) or an involuntary public figure who is a minor (including statements advocating or supporting exclusion of a person). The public-facing language of the Bullying and Harassment policy does not consider misgendering a person to be a cognizable attack or call for exclusion. Meta informed the Board that the content in the first case did not violate the Bullying and Harassment policy as there was “no explicit call for exclusion present in the post and because the post was not self-reported by the person depicted in the video.” The company stated that although the second post targeted a minor who Meta considers to be an involuntary public figure, it did not contain a “cognizable attack or call for exclusion” so did not violate this Community Standard. Meta explained that the company allows “more discussion and debate around public figures in part because – as here – these conversations are often part of social and political debates and the subject of news reporting.”
In their statement to the Board, the user who appealed the post in the first case explained that Meta allowed what in their view is a transphobic post to stay on its platform. The user who appealed the post in the second case said that the post attacks and harasses the athlete with language that in their view violates Meta’s Community Standards.
The Board selected these cases to assess whether Meta’s approach to moderating discussions around gender identity respects users’ freedom of expression and the rights of transgender and non-binary people. The cases fall within the Board’s Hate Speech Against Marginalized Groups and Gender strategic priorities.
The Board would appreciate public comments that address:
- The impacts of Meta’s Hate Speech and Bullying and Harassment policies on freedom of expression around gender identity issues, and the rights of transgender people, including minors.
- Technical challenges in enforcing bullying and harassment policies at scale, the effectiveness of self-reporting requirements and their impacts on people targeted by bullying or harassment, and comparisons to alternative enforcement approaches.
- The sociopolitical context in the United States concerning freedom of expression and the rights of transgender people, especially for access to single-sex spaces and participation in sporting events.
As part of its decisions, the Board can issue policy recommendations to Meta. While recommendations are not binding, Meta must respond to them within 60 days. As such, the Board welcomes public comments proposing recommendations that are relevant to these cases.
Thank you for your interest in submitting a public comment. This public comment portal is now closed. Please check out the Oversight Board website to find out more about our new cases and decisions.